BOOK

Designing for Empathy: Perspectives on the Museum Experience

(American Alliance of Museums (AAM) and Rowman & Littlefield, 2019)

Description

Designing for Empathy is a volume of twenty-three essays contributed by multidisciplinary thought leaders, collectively exploring the state of empathy for its design elements that might lead to positive behavior change and paradigm shift towards compassionate worldviews and actions.

As museums are currently shaping their tools for fostering empathy as an intentional outcome of museum experiences, the idea of empathy-building is shaping them back as socially relevant institutions that increasingly value diversity, accessibility, and equality. This is a non-linear, multi-layered, and multi-dimensional transformation that requires multidisciplinary, cross-industries, and cross-sectors alliances for its sustainability. The potential of this collective transformation effort includes the invention of unconventional, evidence-based, and sustainable solutions that can be scaled up beyond the walls of traditional museums to help eliminate the empathy-deficit in our world.

Designing for Empathy expands our understanding of empathy through a multidisciplinary exploration in three parts: “The Object of our Empathy” explores how we define and perceive the “Other”; “The Alchemy of Empathy” brings together thirteen design elements of empathy that might lead to transformative experiences and compassionate worldviews; and, “The Scope and the Spectrum of Empathy” discusses the importance and the potential of positioning empathy as a shared value across disciplines, industries, and sectors.

Designing for Empathy will inspire and empower those individuals and institutions that are interested in intentionally designing for empathy to create a more compassionate world.

Contributing Authors

Table of Contents

About the Contributors & Editor

Foreword |The Venerable Tenzin Priyadarshi, President & CEO, The Dalai Lama Center for Ethics and Transformative Values at MIT; Director, Ethics Initiative, MIT Media Lab

Preface | Elif M. Gokcigdem, Ph.D., Author of Fostering Empathy Through Museums & Founder, Empathy Building Through Museums Initiative

Introduction | Zorana Ivcevic, Ph.D., Research Scientist & Director, Creativity and Emotions Lab, Yale Center for Emotional Intelligence

Part I: The Object of Our Empathy

How Do We Perceive the “Other”?

The Heart | Dario Robleto, Artist and Citizen Scientist | The Heart’s Knowledge Will Never Decay

The Brain | Erik Jahner, Ph.D., Educational Neuroscientist, Brain and Creativity Institute, University of California, Riverside | Living Narratives: Neurobiology of Empathy

Conscious Experience | Riccardo Manzotti, Ph.D., Professor of Theoretical Philosophy and Ph.D. in Robotics, Institute of Human, Language and Environmental Sciences at University of Milan | Empathic Space and Shared Consciousness: Museums and the Application of the Spread Mind Theory

The Worldview | Sara Konrath, Ph.D. Interdisciplinary Program on Empathy and Altruism Research, Indiana University | Empathy, Narcissism, and Visual Arts Engagement

Augmented Reality | Amir Baradaran, ARtificial Artist & Isolde Brielmaier, Curator, Assistant Professor, Department of Photography, Imaging and Emerging Media, New York University | Augmenting Empathy and Decolonizing AR/VR Mediums: How Do We Reimagine Augmented and Virtual Reality Experiences

Part II: The Alchemy of Empathy

Ingredients of Transformative Perspective Change

Intentionality | Jonathan Carfagno, Executive Director, The Hickory Museum of Art | Thriving in a VUCA World: Creativity, Empathy, and Intentionality in the Art Museum

Intersectionality | Yolanda Moses, Ph.D., Professor of Anthropology, Co-curator of “RACE: Are We So Different?”, University of California, Riverside & Joanne Jones-Rizzi, Vice President of STEM Equity and Education, Science Museum of Minnesota, Co-curator of “RACE: Are We So Different?” | Building Transformative Empathetic Experiences to Talk about “Race”

Curiosity | Thomas Rockwell, Director of Exhibition Design, Exploratorium; Josh Gutwill, Ph.D., Director of Visitor Research and Evaluation, Exploratorium; Heike Winterheld, Ph.D., Program Director of Social Sciences, Exploratorium; Shawn Lani, Senior Artist, Exploratorium | Social Inquiry Exhibits: Fostering Social Learning in Museums

Play | Lisa Brahms, Ph.D., Director of Learning and Research, Pittsburgh Children’s Museum; Anne Fullenkamp, Director of Design, Pittsburgh Children’s Museum

Vulnerability | Andreas Heinecke, Ph.D., Co-Founder, Dialogue Social Enterprise | From I to Thou: Transformation through Traumatic Events

Contemplation and Nuance | Mohamed Zakariya, Calligrapher | Found in Translation

Proximity | Seth Frankel, Creative Lead and Principal, Studio Tectonic | Designing for Place and People at the Border of Freedom: Niagara Falls Underground Railroad Heritage Center

Storytelling | Anastasia Khoo, Chief Marketing Officer, Conservation International; Jamey, Anderson, Senior Writer, Conservation International; and, Conservation International |Empathy in Environmental Communications: WhyPeople Matter for Saving Nature

Synchronicity | Andrew Nemr, Tap Dance Artist and Co-Founder, Tap Legacy Foundation | Tap Dancing toward Empathic Communities

Awe & Wonder | Nicholas Bell, Senior Vice President of Curatorial Affairs, Mystic Seaport Museum | Designing for Wonder: Losing Your Self at the Museum

Collective Journeying | Ari Gordon, Ph.D., Islamic Studies and the History of Muslim-JewishRelations, University of Pennsylvania; Menachem Wecker, Journalist, Contributor to “Religion in Museums: Global and Multidisciplinary Perspectives” | Religious Pilgrimage and Sacred Relics as Empathy Builders

Breaking Bread | Reverend Jennifer Bailey; Lennon Flowers; Emily May, The People’s Supper | Breaking Bread and Building Bridges: Repairing Ruptures in Our Communities

Optimism & Hope | Catherine Christen, Ph.D., The Conservation Commons, and The Earth Optimism Initiative, Smithsonian Institution | Optimism to Action: One Smithsonian, the Conservation Commons, and the Earth Optimism Initiative

Part III: The Scope and the Spectrum of Empathy

Empathy as a Cross-Industrial Shared Value & Its Potential for People and the Planet

Ethics & Values | Elaine Heumann Gurian, Author, Museums Expert, and Thought Leader | Modeling Decency, Sir!

The Planet & the Environment | Emlyn Koster, Ph.D., Director, North Carolina Museum of Natural Sciences | The Anthropocene as Our Conscience

Education & Entrepreneurship | Dana Mekler, Global Empathy Initiative, Ashoka | Educating for Empathy: Global Lessons from Schools and Social Entrepreneurs

Innovation & Design | Kursat Ozenc, Design Strategist and Experience Designer at SAP Labs, Lecturer at d.School, Stanford | Designing Empathy into Machines: Lessons Learned from Designing Interactions for Autonomous Vehicles

Societal Progress | Karleen Gardner, Director of Learning and Innovation, Center for Empathy & Visual Arts, Minneapolis Institute of Art | Museums as Incubators of Innovation and Social Impact

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